REFUND POLICY
Topside Tactical Solutions LLC
At Topside Tactical Solutions, we stand behind the quality of our gear. If you are not satisfied with your purchase, we want to make it right.
30-Day Return Window
Customers may request a full refund within 30 days of the delivery date.
To be eligible for a return, items must be returned in the same condition they were received. Items may be removed from packaging and inspected, but must not show signs of wear or modification.
Whenever possible, please return the item with its original packaging.
How to Start a Return
To begin a return, please contact us at:
Please include your order number and reason for the return. Once your request is approved, we will provide instructions for returning the item.
Refunds
Once the returned item has been received and inspected, a full refund will be issued to the original payment method.
Refund processing times may vary depending on your payment provider.
RETURN SHIPPING
Customers are responsible for return shipping costs, unless the item arrived damaged or there was an error with the order.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible.
Non-Returnable Items
Items that show clear signs of use, wear, modification, or damage after delivery may not be eligible for a refund.
Topside Tactical Solutions reserves the right to deny returns that do not meet the conditions listed above.